Find the knowledge
Retrieve the relevant wording and service procedure.
AI FOR INSURANCE
Put the policy beside the question.
Help service and operations teams find approved policy knowledge and prepare consistent case-review materials.
Solution blueprint · configure and validate with your teamDatabrew / InsuranceIllustrative demo
YOU ASK
Summarise this case against the supplied policy wording and list what the authorised reviewer still needs.
FINDING THE CONTEXTIn progress
Reading the question
01 / 11Simulated workflow. No live data.
Illustrative workflow playing.
About this example
Coverage, underwriting, claims outcomes and customer eligibility remain with authorised professionals; no automated decision is proposed.
A PRACTICAL STARTING POINT
Put context to work.
Three workflows to scope in your pilot. The people and evidence matter as much as the output.
Prepare the work
Prepare a case summary with documented evidence and open questions.
Coordinate the next step
Draft a review handover for claims, operations or customer support.
THE KNOWLEDGE BEHIND THE WORK
Start with sources
your team can trust.
- Policy wording
- Permitted case files
- Service and operations procedures
Agree ownership, access rules, document versions and freshness before connecting a source.
INTEGRATION STARTING POINTS
GuidewireInsuranceSuite Cloud APIs · RecommendedSalesforceSalesforce REST · Connector foundationDocusigneSignature REST API · RecommendedSharePointGraph / SharePoint REST · Connector foundationPower BIPower BI REST APIs · Recommended
Recommended systems to assess—not active connections. Check each listing for its readiness, source documentation and implementation requirements.
THE HUMAN REVIEW BOUNDARY
Useful assistance.
Accountable decisions.
Coverage, underwriting, claims outcomes and customer eligibility remain with authorised professionals; no automated decision is proposed.
Explore security and deploymentThe next chapter is yours.
What could your
people do next?
Start with one question.
Discover what becomes possible.